Recent Articles
Page Count Requirements
Before submitting your yearbook to production, you must be sure to have an even number of pages. If you have an odd number of pages, you must add or delete a page to ensure your book ends on an even number. Your yearbook must be more than 20 pages ...
Converting a Flash project to HTML5
If you have any projects that were created before 2017, there is a good chance that these projects were created in our legacy editor based on the now defunct Adobe Flash Player. These legacy projects cannot be edited, and starting on 3/10/22, you ...
Can I change my shipping address?
If you are a parent that has an active pre-order that will be shipped to your home, you can change the shipping address anytime before the order ships. Once the order ships, it is too late and the shipping address cannot be changed. To change your ...
Converting an image to a portrait
If you have an image that was uploaded as a standard freeform image, you can convert that image so it can be used as a portrait image. To convert the image, you need to find the image in the "Photos" tab Hover your mouse over the desired image and ...
Donate a Yearbook
If you want to allow your customers to purchase a yearbook to be donated, you can enable this option in "Sales Settings" (assuming you already have your book available in a store for pre-order). Please note: Donate a book is only available for ...
Popular Articles
Shipping
Please see chart below for the most recent shipping time windows as of May 2022. This supersedes any other shipping time tables. All prices shown in U.S. dollars. Continental U.S. Economy Standard Ground 2 Day Air Next Day Air Delivery Time (in ...
Converting a Flash project to HTML5
If you have any projects that were created before 2017, there is a good chance that these projects were created in our legacy editor based on the now defunct Adobe Flash Player. These legacy projects cannot be edited, and starting on 3/10/22, you ...
eYearbooks
eYearbooks are digital copies of a yearbook that may be offered by the school for purchase in their online yearbook store. Once the eYearbook order has been placed, the purchaser will receive a confirmation email. If ordering as a pre-order, the ...
Designing your Yearbook Cover
1. Be aware of the wrap zone and crop zone . If you will be designing your own cover and importing it into our software, make sure you stretch the image so it extends beyond the dotted line (examples shown below). If any important content is lost in ...
Sales Tax Exemption
If your school or organization is tax exempt, please email a copy of your organization’s tax-exempt form to your account executive or customer success specialist. This is the only way to declare exemption from sales tax. Tax-exempt status must be ...
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