Parent/Student FAQ
Can I change my shipping address?
If you are a parent that has an active pre-order that will be shipped to your home, you can change the shipping address anytime before the order ships. Once the order ships, it is too late and the shipping address cannot be changed. To change your ...
Why don't I see the project I was invited to?
If you were invited to collaborate on a yearbook, you should have received an email with a link to access the project. After clicking the link, you should be able to view and start working on the yearbook in Creator Studio. If you don’t see the ...
What are personalized pages?
*Personalization is not available for projects created in Remember Me* Personalization allows parents and students to design up to 12 custom pages that will be located at the end of his/her yearbook. The first four pages are $8.95 and up to 8 ...
Is recycled paper used in your yearbooks?
While we do not currently use paper made from post-consumer recycled materials in our yearbooks, all paper used by our print partners is FSC-certified by the Forest Stewardship Council—a globally recognized organization dedicated to promoting ...
Can I pre-order now and personalize later?
Yes, absolutely! If your school or organization has made the yearbook available for order and has enabled the personalization feature, you can place your order now and complete your personalized pages at a later time—just be sure to do so before the ...