Parent/Student FAQ
Can I change my shipping address?
If you are a parent that has an active pre-order that will be shipped to your home, you can change the shipping address anytime before the order ships. Once the order ships, it is too late and the shipping address cannot be changed. To change your ...
Why don't I see the project I was invited to?
If you were invited to work on a yearbook, you should receive an email with a link you can click on to see the project. If you do not see the project, there could be a couple reasons why. 1. You have not created an account - If you have never used ...
What are personalized pages?
*Personalization is not available for projects created in Milestone Yearbooks* Personalization allows parents and students to design up to 12 custom pages that will be located at the end of his/her yearbook. The first four pages are $5 and up to 8 ...
Is recycled paper used in your yearbooks?
All paper used by our printers are FSC certified by the Forest Stewardship Council, an organization that works to promote the practice of sustainable forestry worldwide. FSC-certified paper is different from recycled paper because it is typically ...
Can I pre-order now and personalize later?
Absolutely! As long as your school or organization has made the yearbook available for order and opted to utilize the personalization options, you have until the deadline set by your school’s yearbook adviser to personalize your book. This date can ...