How to submit an email request
Need to contact us to submit a question about Yearbooks? Simply click on the "Submit a Request" button found on our support page.
This will take you to a form where you can fill out your email address, name, and any other relevant information, along with your request or question.
Your request will then be submitted, and we'll answer it as quickly as possible.
Related Articles
Personalization for Multiple Students
Pre-Order Instructions 1. If your school has started selling the book early in the year or before the book is produced, then go to your school’s online yearbook store and find this school year. 2. Purchase your book by clicking the “+ Select” under ...
How to Personalize Your Yearbook
Note: Editing personalized pages cannot be done on a mobile device like a smart phone or tablet. You must use a PC or Mac to personalize. 1) If your school has enabled personalized yearbooks then visit the school’s online storefront. Ask your ...
Parent/Student Ordering Guide
Our Creator Studio software allows schools/organizations to sell their yearbooks in online storefronts. The yearbook adviser has the option to collect pre-orders or sell the book for order. Every school/organization has a different store URL and the ...
Canceling a Pre-Order
Make a mistake on your order? Forget to Personalize your pages? Not a problem! As long as the pre-order queue hasn't yet been ordered by the adviser, canceling your order is quick and easy. Once the pre-order has been placed, you'll automatically ...
Why don't I see the project I was invited to?
If you were invited to work on a yearbook, you should receive an email with a link you can click on to see the project. If you do not see the project, there could be a couple reasons why. 1. You have not created an account - If you have never used ...