Why don't I see the project I was invited to?

Why don't I see the project I was invited to?

If you were invited to work on a yearbook, you should receive an email with a link you can click on to see the project. If you do not see the project, there could be a couple reasons why. 

1. You have not created an account - If you have never used Creator Studio before, you will need to create an account before you can work on any projects. After clicking on the link in your invitation email, click the "Create Account" button and fill out your information. Once submitted, you will need to login using your email address and password you just entered. Once logged in, you should see the project that you were invited to. 

2. You need to start a new session - If you already have a Creator Studio account and you still have an active session from the last time you logged in, you may need to start a new session before you can see the new project. To start a new session, simply log out by clicking on your name in the upper right corner and choose the "sign out" option. Then simply sign in again and you should see the project you were invited to. 

    • Related Articles

    • How to Personalize Your Yearbook

      Note: Editing personalized pages cannot be done on a mobile device like a smart phone or tablet. You must use a PC or Mac to personalize. 1) If your school has enabled personalized yearbooks then visit the school’s online storefront. Ask your ...
    • Will the cover of my yearbook be glossy or matte?

      The choice between glossy or matte covers is chosen by the adviser when they set up the storefront. You can ask the yearbook adviser about which option they have selected, and you can also see this in the item description, when you add a copy of the ...
    • Canceling a Pre-Order

      Make a mistake on your order? Forget to Personalize your pages? Not a problem! As long as the pre-­order queue hasn't yet been ordered by the adviser, canceling your order is quick and easy. Once the pre­-order has been placed, you'll automatically ...
    • Purchasing and Designing a Parent Ad (Parents)

      ​ If your school or organization has decided to offer Parent Ads, you have a couple different ways to purchase an ad.  Your yearbook adviser will have a URL specific to your child's school. They will usually share this URL on the school website, ...
    • Purchasing Love Lines (Parents)

      What are Love Lines?  Love Lines are text based dedications that can be written and purchased by parents to be printed in a school yearbook to honor and recognize a student's achievements.   If your school or organization has decided to offer Love ...