Can I upload .heic photos?

Can I upload .heic photos?

Uploading HEIC Photos to Creator Studio

Great news—Creator Studio does support HEIC image files when uploading directly from your iPhone! If you’re working on your yearbook through your mobile device, you can upload HEIC photos without needing to convert them first.

📱 For a step-by-step guide on how to upload HEIC files from your iPhone, check out this helpful article:
https://support.creatorstudioapp.com/portal/en/kb/articles/upload-heic


Troubleshooting Tip: What If My HEIC Photos Aren’t Uploading?
While HEIC uploads typically work from iPhones, there are occasional cases where the file may not upload correctly due to compatibility quirks. If you’re having trouble, we recommend converting the image to a more widely supported format like .JPG or .PNG.


How to Convert HEIC Files (if needed):

  1. Use Automatic Conversion When Transferring to a Computer

    • Go to Settings > Photos

    • Scroll to Transfer to Mac or PC

    • Select Automatic

  2. Save Future Photos as JPG Instead of HEIC

    • Go to Settings > Camera > Formats

    • Select Most Compatible

  3. Use an Online Converter

    • Just search “HEIC to JPG converter” online for free tools that quickly convert existing HEIC files to JPG or PNG.