Parent/Student Ordering
Purchasing Love Lines (Parents)
What are Love Lines? Love Lines are text based dedications that can be written and purchased by parents to be printed in a school yearbook to honor and recognize a student's achievements. If your school or organization has decided to offer Love ...
Parent Ads Home (Parents)
Once you have purchased and submitted your ad for approval, you may check on the status of your ad at anytime by visiting the Parent Ad URL that you were given by the yearbook adviser or accessing it from your school's online storefront (if ...
Purchasing and Designing a Parent Ad (Parents)
If your school or organization has decided to offer Parent Ads, you have a couple different ways to purchase an ad. Your yearbook adviser will have a URL specific to your child's school. They will usually share this URL on the school website, ...
Cover Stamping
What is cover stamping? Cover stamping is an optional feature that allows customers to have the yearbook recipient's name embossed on the front cover. Cover stamping is available for both hard and soft cover yearbooks. If your yearbook adviser has ...
Parent/Student Ordering Guide
Our Creator Studio software allows schools/organizations to sell their yearbooks in online storefronts. The yearbook adviser has the option to collect pre-orders or sell the book for order. Every school/organization has a different store URL and the ...
Canceling a Pre-Order
Make a mistake on your order? Forget to Personalize your pages? Not a problem! As long as the pre-order queue hasn't yet been ordered by the adviser, canceling your order is quick and easy. Once the pre-order has been placed, you'll automatically ...
How to report a problem with your order
Defective or damaged orders are extremely rare, but if you do encounter a problem with your order, contact customer support so we can work quickly to make it right. When contacting support, leave your name, order number, description of the problem, ...
How to submit an email request
Need to contact us to submit a question about Yearbooks? Simply click on the "Submit a Request" button found on our support page. This will take you to a form where you can fill out your email address, name, and any other relevant information, ...
Can you ship to an APO/FPO address?
Certainly! Here is what to enter in each address field for an APO / FPO Military Address: Address For Army, Navy and Marines: Enter Unit Number and Box Number For Ships: Enter Ship Name and Hull Number For Air Force: Enter PSC Number and Box Number ...